Shipping policy

SHIPPING POLICY

PROCESSING TIME
All fine art prints are made-to-order to ensure the highest quality. Please allow 3-5 business days for production before shipping.

DELIVERY TIMES
Once your order ships, delivery times are:

UK: 3-5 business days
Europe: 5-7 business days  
United States: 7-10 business days
Rest of World: 10-14 business days

SHIPPING COSTS
Shipping costs are calculated at checkout based on your location and order size.

TRACKING
You will receive a tracking number via email once your order ships so you can monitor delivery progress.

CUSTOMS & DUTIES
International orders may be subject to customs duties and taxes determined by your country's customs office. These charges are the responsibility of the recipient.

DAMAGED IN TRANSIT
If your order arrives damaged, please contact us within 14 days with photos and we'll arrange a replacement at no cost to you.

CONTACT US
For shipping enquiries, please email roy@fraserportraits.com

Last updated: 12 March 2026